Around the middle of this year I had made a number of inquiries on a few different things and nearly every response was along the lines of "no, can't do that" - full-stop. There was no " but what we could try this ...."  So, I replied back to them asking "well, what is it that you can do?"  The point of this is to highlight that many people are not thinking outside the box to provide a positive solution.  In Coaching there is opportunity to explore possibilities, because there is a happy answer out there somewhere, it just takes an open mind to expanded awareness.